Articles (5)

Email Security: Abnormal Message Digest FAQ

This article provides an overview about Abnormal Email Security digests for messages they have acted on, and some frequently asked questions (FAQ) about these digests.

Email Security: Confirming Safe Links Protection is Enabled

This article provides instructions on how to confirm that the Safe Links protection feature is enabled and includes an overview of the Safe Links feature. Safe Links protection URLs begin with nam12.safelinks.protection.outlook.com .  There are several ways to tell if the links in an email message are protected by Safe Links or not.

Email Security: Managing Junk Email Settings in Outlook on the Web

This article describes how to manage junk email settings, including how to block or allow senders, adjust filtering levels, and troubleshoot messages incorrectly sent to Junk. It explains how to use Safe Senders and Blocked Senders lists, enable stricter filtering options, and review or edit existing settings. Junk email settings for all versions of Outlook are managed through Outlook on the Web.

Email Security: Reporting a Phishing Email with the "Report" or "Report Message" Button

This article provides instructions to report a phishing message in Outlook on the Web and the Outlook Desktop app for both Windows and MacOS users.

Email Security: Viewing Quarantined Email

This article provides instructions on how to view your quarantined email and includes an overview of the quarantine process.