General WebI Tips

Articles (13)

WebI Accounts: Frequently Asked Questions (FAQ)

This article answers questions for potential or current WebI users regarding WebI Reporting Accounts - what they are, how to request one, how to access it, how to request training, etc.

WebI Resources: Frequently Asked Questions (FAQ)

WebI: Bookmark No Longer Works

WebI: Checking Compatibility with Other Software (browsers, Java)

This article describes the troubleshooting steps to check WebI compatibility with other software, such as your web browser(s), operating system, and Java version.

WebI: Concurrent Sessions or Licenses Exceeded Message

WebI: Finding published reports

WebI: Having Issues Logging In

WebI: Issues with WebI's PDF view such as missing navigational elements, spinning wheel, and PDF errors

WebI: Receiving Universe Not Found Error When Refreshing a Report

This article describes troubleshooting steps to try if you receive a "Universe Not Found" error when refreshing a WebI report.

WebI: Restoring a deleted WebI Document

WebI: Using Crystal Reports in WebI

WebI: Using mobile properties in WebI reports

WebI: Using Send button within an open report