On Friday, July 19, Enterprise Technology & Services reported a major issue and service outage affecting systems worldwide. This was caused by a bad patch from the CrowdStrike security software. If a simple reboot does not solve the issue, try the following steps which do NOT require Local Administrator privileges. This affects Windows systems only.
This article shows how to use the free Acrobat Reader from Adobe.com to digitally sign a PDF. This article is for people who want to digitally sign a PDF on their personal device.
This article answers frequently asked questions about BeyondTrust (formerly Bomgar).
This article shows how to use the scanners in Dimond Library on the UNH Durham campus.
This article shows how to view the Windows BitLocker Recovery Key.
This article includes frequently asked questions about the macOS upgrade to Big Sur and shows how to download and install it from the Apple Store. MacOS “Big Sur” is the latest Operating System released for the Mac. It introduces many new features to make your Mac experience more secure, optimized, and enjoyable. The KSC ITG has been successfully testing the new Big Sur Operating System and will begin facilitating the upgrades to all Mac devices that meet the upgrade criteria.