This article links to introductory information on working with ticket templates in TeamDynamix
Links to PDF of TeamDynamix Basic Navigation and Ticketing Reference Manual v11.7 by the Project Management Office.
This article details how to create and save a ticket without entering time.
This article details the file types permitted as attachments for TeamDynamix.
This article details how to filter to view closed tickets in TeamDynamix.
Video tutorial and help links for setting up a desktop (also referred to as a dashboard) in TeamDynamix.
This article details how to save a pasted email in the ticket comment feed.