Articles (7)

How to Use Ticket Templates in TeamDynamix

This article links to introductory information on working with ticket templates in TeamDynamix

TeamDynamix: Basic Navigation & Ticketing Reference Manual

Links to PDF of TeamDynamix Basic Navigation and Ticketing Reference Manual v11.7 by the Project Management Office.

TeamDynamix: Creating a Ticket and Selecting Save - Explaination of Prompt to add Time

This article details how to create and save a ticket without entering time.

TeamDynamix: File types Permitted as Attachments

This article details the file types permitted as attachments for TeamDynamix.

TeamDynamix: Filtering to View Closed Tickets

This article details how to filter to view closed tickets in TeamDynamix.

TeamDynamix: How to Configure an Application Desktop

Video tutorial and help links for setting up a desktop (also referred to as a dashboard) in TeamDynamix.

TeamDynamix: Unable to Save a Pasted Email in the Ticket Comment Feed

This article details how to save a pasted email in the ticket comment feed.