How to move a TeamDynamix ticket to a separate ticketing application.

This article links to introductory information on working with ticket templates in TeamDynamix

This article covers the steps required for you to make an approval decision on an account request that you received in an email notification from the Account Management System (AMS).

Links to PDF of TeamDynamix Basic Navigation and Ticketing Reference Manual v11.7 by the Project Management Office.

How to create a Problem Ticket in TeamDynamix

This article details how to create and save a ticket without entering time.

This article details how to create and save a ticket without entering time.

This article details how the email reply service process works in TeamDynamix.

This article details how to turn on automatic desktop refresh in TeamDynamix.

This article details the file types permitted as attachments and the size limites for attachments in TeamDynamix.

This article details how to filter to view closed tickets in TeamDynamix.

Video tutorial and help links for setting up a desktop (also referred to as a dashboard) in TeamDynamix.

This article details how to save a pasted email in the ticket comment feed.

This article details how to view and search your ticket request(s) in the Client Portal.