Articles (7)

AVST: Requesting a new UNH voicemail account

This article shows how to request a new UNH voicemail account. A new UNH voicemail account request can be submitted once your department Telecom Account Manager (TAM) notifies you that a phone has been assigned to you and this request form is now available.

AVST: Why do I have to change my security code twice to access features of my UNH voicemail account?

This article shows how to complete the voicemail setup process, reset your voicemail password, and explains why you have to change your security code twice to access features of your UNH AVST voicemail account.

How do I request speech-to-text transcriptions in UNH AVST voicemail?

This article shows how to request Speech-to-Text transcriptions on your UNH AVST voicemail through the Telecom website.

What are the options for managing messages in a Group Account on AVST voicemail?

This article has information on the options for managing messages on AVST voicemail in a Group Account.

What are the options for managing messages in a Secure Account on AVST voicemail?

This article contains information about the options for managing messages on UNH AVST voicemail in a secure account.

What are the security code requirements for AVST Voicemail?

This article contains information about the security code requirements for UNH AVST voicemail.

What differences should I expect with AVST Secure Accounts?

This article holds information about UNH AVST secure accounts. It includes the differences between AVST secure accounts and the  old Exchange Unified Messaging service.